Frequently Asked Questions About Electronic Funds Transfer (EFT)

Electronic Funds Transfer is an agreement pursuant to which an account holder authorizes Security Mutual Life Insurance Company of New York to make deductions for the purpose of making premium payments, loan repayments, or both on a policy.  Deductions may come from a checking, savings, or credit union account. 

Please click on the questions to see the answer. You can click on the question again to collapse.


1. How do I establish Electronic Funds Transfer?
We require an Electronic Funds Transfer form completed and returned to our office with an imprinted check marked “VOID” from the bank account that the deductions would be coming from.
2. How do I change my bank information for my automatic draft?
To change the bank account that we are drafting from, we require an Electronic Funds Transfer form completed and returned to our office with an imprinted check marked “VOID” from the new bank account.  If the only information being changed is the bank account number (Routing number is staying the same), we can accept an imprinted check marked “VOID” from the new account along with a letter of instruction. 
3. My bank has recently merged and I have a new account.  What do I do?
See question 2 - “how do I change my bank information for my automatic draft".
4.

How do I cancel my automatic draft?

We require a signed request from the policyowner or account holder to stop the automatic draft.  This request must be received at least 3 business days prior to the draft date.  The available direct billing modes are quarterly, semi-annually and annually. 

Please contact Individual Client Service at 1-800-765-6668.  for questions on how to proceed with any request to cancel your automatic draft. 

5. How do I change my automatic draft date?

We require a signed request from the policyowner or account holder stating the new date that you would like the deductions to occur.  Deductions must occur in the same month as the current policy paid to date, between the 1st and the 28th of the month.  Email us.

6. How can I set up monthly deductions to repay my outstanding loan?
We require an Electronic Funds Transfer form completed and returned to our office with an imprinted check marked “VOID” from the bank account that you would like us to draft from.  Please indicate on the form what amount you would like us to draft monthly.  Also indicate that this monthly draft is for a loan repayment.
7. What is the procedure if I have a policy that has an increasing premium?

The policyowner will be notified of the premium increase, by letter, 30 days prior to the draft of the increased premium amount.

 


 
Find a Representative
 
Calculator Central
 
Planning Library
Site Map
Search
 

 

 


© 2010 Security Mutual Life Insurance Company of New York

100 Court Street, PO Box 1625, Binghamton, New York 13902-1625 Phone: 1-800-346-7171
All rights reserved.
HomeLegal NoticeDo You Suspect Insurance Fraud?Privacy PolicySecurityLink